CASE STUDY
Onboarding Turbo & Knowledge Retention
How structured knowledge shortens onboarding time for new employees and protects valuable experiential knowledge from brain drain.
The Challenge
In many companies, expert knowledge is tied to individuals – so-called „single points of knowledge.“ New hires need months to become fully productive, while valuable know-how is lost for good when people leave (brain drain).
Our Solution: The Knowledge Graph Approach
We analyze the company’s knowledge channels and capture unstructured silo knowledge. Instead of just rolling out tools, we build a structured knowledge architecture that functions as a „single point of truth.“
The Impact
- Time-to-Competence: A dramatic reduction in onboarding time for new team members.
- Error Prevention: A significant drop in repeated mistakes through clear process guidelines.
- Independence: Eliminating dangerous dependencies on individual people.
Frequently Asked Questions About the Onboarding Turbo
How quickly do we see first results with the Onboarding Turbo?
Noticeable improvements in onboarding new employees often appear within a few weeks, once the key knowledge holders are identified and their knowledge is captured in a structured way.
Which companies in the Rhine-Main region is this case study relevant for?
Especially mid-sized companies in Darmstadt, Frankfurt, Wiesbaden and Mainz that risk losing critical experiential knowledge due to staff turnover or upcoming succession.
Do we need to introduce new software for this?
No. The Onboarding Turbo is primarily a structural and organizational measure. Existing tools are integrated, not replaced.
How is this different from a classic onboarding program?
Classic onboarding programs usually convey general company knowledge. We focus specifically on the implicit experiential knowledge of individuals, which would otherwise be lost when they leave.
Can the Onboarding Turbo be combined with other services?
Yes, it combines well with our Knowledge Management Consulting and Knowledge Architecture services to create a lasting solution rather than a one-time fix.
Secure Your Experiential Knowledge Before It’s Too Late
We’ll show you what an onboarding turbo could look like in your company.